Vigilant is a solutions oriented company meaning we’re not interested in pushing boxes of hardware or software. In fact we’d rather you buy the hardware yourself so you feel like you got the best price possible. If you do need hardware, software, phone services or a new ISP know we never accept kickbacks or rebates on anything we do so we can keep our position as vendor agnostic. If we do receive a rebate from a manufacturer, those savings are passed on directly to you the customer. This approach allows us to look at problems and from those problems provide the best service possible without compromising our position as a trusted partner.
Great customer service means everything to us. Our customers are our investors, and we value them accordingly. Our services are not about bells and whistles. They’re designed to provide solutions to needs or problems. You won’t find any hidden fees in our services. Our pricing will be straightforward and easy to understand. And don’t expect pricing menus – we serve solutions, not burgers.
Vigilant offers a wide range of services and below is a list of some of what we can do for you. If there is something specific you’re looking for and don’t see it, give us a call.
Vigilant recognizes that while everyone enjoys new technologies, not everyone has the time or desire to become an IT expert. You’re a doctor, a financial advisor, a small business owner. We are IT professionals. Technology plays an important role in your business and its success. At Vigilant, we learn your business and combine it with our industry knowledge to create fiscally responsible IT solutions. We take the complexity out of technology deployments by providing smart, simple approaches to the services that meet your needs. As always, we guarantee the highest quality service by using global standards such as PMI and ITIL for our implementation framework and execution.
We manage new technology deployments and upgrades at local, national, and international levels. And we’re not your typical IT guys. Our highly skilled technicians are highly personable, and we will never rock pocket protectors.
We offer full transparency into everything we do for you. After installing and upgrading hundreds of switches, servers, and wireless access points, we have 100% customer satisfaction on our Implementation Services work.